{"id":47,"date":"2026-04-22T13:59:04","date_gmt":"2026-04-22T13:59:04","guid":{"rendered":"https:\/\/ojoaosanti.com\/joias\/?page_id=47"},"modified":"2026-05-07T06:04:13","modified_gmt":"2026-05-07T06:04:13","slug":"duvidas-frequentes-faq","status":"publish","type":"page","link":"https:\/\/ojoaosanti.com\/joias\/duvidas-frequentes-faq\/","title":{"rendered":"Perguntas Frequentes (FAQ)"},"content":{"rendered":"\t\t
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Perguntas Frequentes<\/h2>\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAs pe\u00e7as s\u00e3o em prata de verdade? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Sim<\/strong>. Trabalhamos com prata 925 leg\u00edtima<\/strong> e a\u00e7o inoxid\u00e1vel<\/strong> de alta qualidade.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAs pe\u00e7as em prata t\u00eam garantia? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Sim<\/strong>. Todas as pe\u00e7as em prata 925<\/strong> possuem garantia vital\u00edcia<\/strong> contra defeitos de fabrica\u00e7\u00e3o e revitaliza\u00e7\u00e3o.
A garantia n\u00e3o cobre mau uso, desgaste por uso inadequado. Entre em contato<\/strong> para nossa pol\u00edtica de revitaliza\u00e7\u00e3o.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAs moissanites s\u00e3o certificadas? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Sim. Nossas moissanites acompanham certifica\u00e7\u00e3o GRA<\/strong>.
O GRA (Gemological Research Association) \u00e9 um \u00f3rg\u00e3o internacional respons\u00e1vel por avaliar e certificar pedras, garantindo autenticidade<\/strong>, qualidade<\/strong> e caracter\u00edsticas como lapida\u00e7\u00e3o<\/strong>, pureza<\/strong> e brilho<\/strong>. O certificado \u00e9 enviado via e-mail ou junto \u00e0 pe\u00e7a, ediante solicita\u00e7\u00e3o.<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tO site \u00e9 seguro para compra? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Sim. Utilizamos sistemas de seguran\u00e7a<\/strong> e criptografia<\/strong> para proteger<\/strong> todos os dados durante a navega\u00e7\u00e3o e o pagamento.
As informa\u00e7\u00f5es s\u00e3o processadas<\/strong> em ambiente seguro, garantindo confidencialidade e prote\u00e7\u00e3o ao cliente.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tO tamanho \u00e9 padr\u00e3o? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Cada produto<\/strong> possui especifica\u00e7\u00f5es na descri\u00e7\u00e3o. Recomendamos consultar o guia de <\/strong>medidas<\/strong>.<\/p><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQuanto tempo demora a entrega? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

O prazo<\/strong> varia conforme a regi\u00e3o e \u00e9 informado<\/strong> no momento da compra.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQuais s\u00e3o os canais de contato da Pavani?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Nossos canais de atendimento s\u00e3o atrav\u00e9s do Telefone (71 9 93755418), via email sacilpavani@outlook.com<\/p>

Ou atrav\u00e9s de nossos canais de venda do Instagram
@ilpavani.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tComo funciona a pol\u00edtica de trocas e devolu\u00e7\u00f5es?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Queremos que sua experi\u00eancia seja perfeita!<\/strong> Por isso, caso a joia n\u00e3o sirva ou n\u00e3o seja o que voc\u00ea esperava, a sua primeira troca \u00e9 totalmente gratuita. Voc\u00ea tem at\u00e9 30 dias corridos<\/strong> ap\u00f3s o recebimento para solicitar a troca ou devolu\u00e7\u00e3o<\/strong> de forma r\u00e1pida<\/strong> e sem burocracia<\/strong>.<\/p>

\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Perguntas Frequentes As pe\u00e7as s\u00e3o em prata de verdade? Sim. Trabalhamos com prata 925 leg\u00edtima e a\u00e7o inoxid\u00e1vel de alta qualidade. As pe\u00e7as em prata t\u00eam garantia? Sim. Todas as pe\u00e7as em prata 925 possuem garantia vital\u00edcia contra defeitos de fabrica\u00e7\u00e3o e revitaliza\u00e7\u00e3o. A garantia n\u00e3o cobre mau uso, desgaste por uso inadequado. Entre em […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-47","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ojoaosanti.com\/joias\/wp-json\/wp\/v2\/pages\/47","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ojoaosanti.com\/joias\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ojoaosanti.com\/joias\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ojoaosanti.com\/joias\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ojoaosanti.com\/joias\/wp-json\/wp\/v2\/comments?post=47"}],"version-history":[{"count":0,"href":"https:\/\/ojoaosanti.com\/joias\/wp-json\/wp\/v2\/pages\/47\/revisions"}],"wp:attachment":[{"href":"https:\/\/ojoaosanti.com\/joias\/wp-json\/wp\/v2\/media?parent=47"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}